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Delivery is the hottest trend in restaurants, and third-party services like UberEats and GrubHub are helping multi-unit operators grab their share. But as with so many facets of restaurant operations, operators should proceed with caution. That was made abundantly clear in the findings of Chicago-based Technomic Inc.’s On Demand Delivery: Disrupting the Future of Foodservice study, which confirms that for restaurants with...

To succeed, restaurants must stay on top of the trends that are transforming the ways people interact with their favorite dining options. Operators have to think of themselves as technology companies as much as they are food and beverage purveyors. The new environment requires maintaining the personal touch even as most consumers shy away from human interactions. Here’s a look...

For most restaurants, labor costs are the first or second highest cost of operations. Anticipated changes in state and federal wage and overtime rules

In Part 1, we looked at the first five reasons that relying on inadequate financial software is holding back your company’s growth potential. To recap, here are the first five reasons that you should look for an alternative to QuickBooks: Not Restaurant SpecificManual ManipulationMultiple Entity SupportFood & Beverage Costing & AnalysisAccounts Payable Inefficiency Let’s look at the next five reasons:...

When buying accounting software, restaurant groups have plenty of options to consider. In addition to

Small to mid-size multi-location restaurant operators face some specialized challenges. Food truck and single location stores can get by with a basic POS and payment processing system. And large chains have enterprise IT support to manage their systems. It’s been tough for multi-unit operators to manage sophisticated POS systems that deliver the reporting and management tools they need at a...